Does the BMW M8 have the best-in-class infotainment system?


The BMW M8 is an incredible car and its infotainment system is a real highlight too. The updated home screen is a noticeable improvement. Personalisation adds a touch of user delight, and BMW’s digital assistant supports completion of complex tasks. Indeed, the BMW M8 infotainment system scored very highly in an infotainment benchmark algorithm, placing it near the top of all the vehicles rated by SA thus far.

BMW has undergone some sweet tweaks to improve the infotainment system, such as changing the home screen to a widget format allows for quick glances at the status of the top three features as personalised by the user through a settings menu e.g. navigation, media, and communication, or other frequently used functions.

BMW has also improved the radio preset experience by making preset management more noticeable by increasing size and including text labels, and additional text labels have been provided in addition to icons for many sub-features which tend to be less intuitive. Gesture accuracy in BMW systems have noticeably improved, though there are still too many errors for gestures to be a reliable human-machine-interface (HMI).

Overall, the home screen is a similar aesthetic to that we have seen in Apple CarPlay and other infotainment systems. The benefit of this approach is one touch access to the most important features from the homepage, plus quick glance information for the top three features. When implemented well, this is a best-in-class approach well suited for a landscape display.

The latest iteration of BMW’s infotainment system available in the M8 and the X-Series continues their leadership in providing compelling infotainment options. While in years past infotainment usability was hampered by the complexity of the iDrive, the available input options and the flattened menu structure have resulted in marked improvement in the overall experience.